Some useful info in here. Also see the new Southwest Airlines Boarding School site.

Travel & Leisure: Ten ways to outsmart the airlines and not spend your holiday season at the airport Schlotzsky’s: “In the past year, I have flown on 110 flights—and 11 arrived on time. As awful as that performance is, it doesn’t even reflect the worst travel nightmares of the year, including record numbers of lost bags, overflowing lavatories, and the infamous JetBlue odyssey in which passengers were trapped on the tarmac for nearly 11 hours. In the first half of the year, more than 93,000 flights were canceled, an increase of 44 percent over the first half of 2006, according to the Department of Transportation. Yes, 2007 will go down as the worst year in history for flight delays, cancellations, and stranded passengers since they started keeping records of these things. “

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